Set the User Name field to your full email address and password.ħ Check the password checkbox to remember password.Ĩ Uncheck the “Require logon using Secure Password Authentication (SPA)” box.ġ1. Set the “Outgoing mail server (SMTP)” to Ħ. Set the “Incoming mail server (POP3)” to ĥ.
Double click on the email account that needs to be fixed.Ĥ. Also, select the Log on to incoming main server before sending mail button. On the Outgoing Server tab, uncheck and check the box for My Outgoing Server (SMTP) requires authentication. In the Outlook menu, go to TOOLS-ACCOUNT SETTINGSĢ. Help? It is obviously a major problem if Outlook is deleting messages on its own - I often have messages older than 14 days that need to be addressed and therefore are sitting in my inbox.Can Outlook Configuration Analyzer Tool (OCAT ) help youġ. This doesn't happen to any of my other (POP or Exchange) email accounts, only this one. I have done extensive troubleshooting with the folks at GoDaddy but we have not been able to find a single setting that could be causing this. They are now also missing from my phone and web server (where they had been until opening outlook) because all three of these locations are in sync (the whole point of switching to IMAP).Īutoarchive is OFF, and there seem to be no settings anywhere that tell Outlook to delete messages older than 14 days. A minute after I had come home, started up my computer, and connected with outlook, the emails older than 14 days were missing. I was just away for 2 weeks on vacation, and all the old emails remained. I have traced this problem specifically to Outlook (2007) because if I am away from my computer and check emails only from my iPhone, the emails older than 14 days stay in my inbox with no problem. They don't go to my deleted items folder, they just vanish.
Recently, after many little experiments, I have discovered that Outlook is deleting my emails from my inbox after 14 days. This was true both in Outlook and on the server through GoDaddy, since the two are set to match. I am a compulsive email saver.hardly delete anything.yet emails would suddenly not be in my inbox, my deleted folder, any of my other folders - nowhere.
Shortly after that I noticed that emails I knew I once had were mysteriously gone. About 6 months ago I switched my GoDaddy email account from a POP to an IMAP email.
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